Frequently Asked Questions (FAQs)
Your go-to guide for confident shopping at GoGoldPro
GoGoldPro is your online destination for premium beauty and self-care products that help you look and feel your best. Our collection focuses on three powerful areas: oral care (like peroxide-free teeth whitening), hair removal (gentle and effective for all skin types), and breathing & sleep support (to improve sleep quality and reduce snoring). We help you take control of your personal care without spending a fortune — because you deserve confidence from the inside out.
Yes, all our products are carefully selected for their safety, effectiveness, and quality. Whether it’s teeth whitening strips for sensitive teeth or skin-friendly hair removal tools, everything we offer meets strict EU safety standards. Our formulas are often natural, cruelty-free, and free of harsh chemicals like peroxide or sulfates — because your health comes first.
We offer fast and reliable delivery to the following countries:
● Netherlands & Belgium: 1 business day
● Germany & France: 3–5 business days
● UK, Italy & Poland: 3–7 business days
Our logistics are optimized to get your order to you quickly, so you can enjoy your self-care products without the wait.
We believe in risk-free shopping. If you’re not happy with your order, you can return it within 14 days — no questions asked.* We’ll either offer a full refund or an exchange. Our goal is to make you feel confident in every purchase.
Note:
If a product does not comply with our return and refund policy, we will be unable to accept the return and the customer will incur an additional shipping fee
You can reach our friendly team 24/7 via our chatbot or by emailing customerservice@gogoldpro.com. We do our best to respond within 24 hours to make sure all your questions are answered and your concerns resolved quickly.
Yes! We frequently offer limited-time deals and seasonal promotions across all product categories. Plus, with our GoGoldPro Loyalty Program, you earn 2 points for every €1 spent — each point is worth €0.05. Use points to save money on your next order!
Yes, as soon as your order is shipped, you’ll receive a tracking link via email. This lets you follow your package in real-time, so you always know when to expect it.
Yes, all of our self-care items are gender-neutral and designed to support anyone who wants to improve their appearance, boost confidence, or tackle common issues like snoring, yellow teeth, or unwanted hair.
We combine premium quality, fast shipping, and affordable prices to bring you the best self-care experience online. Our focus is on natural beauty, everyday health, and mental well-being, making us your go-to for self-care that works — and lasts.
Definitely. We offer hair removal tools and products that are gentle on sensitive skin, yet powerful enough to target stubborn or fast-growing hair. Perfect for women struggling with facial hair, bikini line issues, or body hair in unwanted areas.
Our PAP+ whitening strips are specifically designed for sensitive teeth. Unlike peroxide-based strips, they whiten without irritation, pain, or enamel damage. They're gentle, effective, and perfect for daily use.
Our PAP+ teeth whitening strips are 100% peroxide-free, making them ideal for people with sensitive teeth. They gently remove stains caused by coffee, tea, red wine, and smoking without damaging enamel or causing pain. Smile brighter without the sensitivity.
Yes, our strips are specially formulated to fight deep stains from nicotine, coffee, and dark beverages. You’ll see visible results in just a few uses — perfect for anyone who wants a whiter, brighter smile without costly dental treatments.